Agape Diamonds

Order # 10021****

Good Morning, I spoke with one of your representatives and was advised to contact customer service in order to return or exchange the order that I made on 3/11/24. My wife thinks that the earrings are too big and would like to exchange it to something smaller; wed truly appreciate it.

Thank you

Clarity and customer service. No one will answer the phone nor return emails since I asked questions about the clarity of the ear rings

I have three ring I like I was wondering if you had a ring guard that works with them?

My new ring set that I am getting is for my 50th Wedding Anniversary,

I need this ring back by 8/1/22. I called about it a month ago and never received anything to send it back

I want the item so beautiful, but its so big in my ear so I want the small only the 2 carat earring & pendant.

The complaint did get forwarded to Agape and they have been back in regular communication online only . Perhaps they are cutting back on hiring costs as the result of a financial re-structuring , but they have been in good communication via Email and are acting willing to work with me on the return / exchange .

I purchase the Princess Cut Channel Set Catherdral Style Engagement Ring in July. My diamond came out over the weekend.

I did find it. I need to know what to do?

My Order number is 10016****. My telephone number is 601-248-****

Sincerely,

Pamela David

Hello my name is Tiffany Adley I purchased a paid of diamond earrings order number 10015**** (*.0CTW Round Cut Stud Earrings in 14K White Gold (2.0Ct Each).

I am aware that these are man made diamonds but under the impression that they could test for diamonds of tested. I had them clean and tested and came back as glass. Can you explain to me why they didnt test as Diamonds?

Hello, my name's Denise Jean-Louis.

For some unknown reasons, my order was returned to you and had never gotten to my door. No need to send it back, whick means, i cancel tbe order.

I demand that you return the money to Affirm, so I can get a refund of the payment that i already made I'm waiting on your decision, so is Affirm. Thanks.

I was told I have a credit for 588.00 dollars but never sent the credit information to order something else where is my money or credit

I am currently shopping for Diamonds. I was attracted to the company name so I decided to find out more about it.

I found many unhappy customers and the response to their review is always the same, seems like there is no human interaction. I am not buying at this location.

I understand this is not a real diamond, but what really pissed me off to start was that Fup shipping. They promise me a 7-day delivery when they took my money and this is now day 12 and my package is nowhere in sight.

IF WE ARE PAYING HUNDREDS OF DOLLARS FOR A PIECE OF GLASS, WHY IN THE *** CANT THIS CHEAP A$# COMPANY,AT LEAST SHIP IT FIRST CLASS, IF NOT VIA FEDEX.To add insult to injury that damn customer service rep state "we don't promise a shipping time".Thats BULLSH$#.

You promise me a shipping time when you took my money. WTH.

None to my knowledge, thank you..

I paid for Express delivery 4days ago and haven't heard from them as of yet