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Could not be any happier with my purchase from Agape Diamonds! I purchased the ring I took the ring to my local for cleaning a few months later. He said it was one impressive diamond and I must have paid a pretty penny for the ring. He also said the craftsmanship was...Read more
This company is the most poorly run I've had this displeasure of working with.Which is hard for me to say from one small business owner to another. I ordered a loose stone and 2 bands. They only sent ONE band and loose stone. I emailed them right away to make them...Read more
I didn't like
- Timely response after their mistake
- Customer service
- Order processing
we purchased a 2 carat engagement ring ( the Radiant Cut split shank) and my initial inspection found an oddity in the main stone setting (no opening underneath, but a solid surface instead ?) but decided to keep it anyway. Soon after, I noticed scratches on the...Read more
Agape Diamonds - Repair
I have lost a stone out of my ring. I would like to get it repaired.
Im,literly in tears my husband bought me a engagment ring and we were wo dering why we didnt get an apraisal with ring so befire oyr enganent party i go and get it appraise to fibd out the setting was 18k white gold but the stine was glass i was heartbroken,called off...Read more
Agape Diamonds - Poor customer service.
My husband purchased my ring and they sent the wrong ring. He had a special event planned to pop the question and when he called customer service they did nothing to quickly send the ring he paid for and then the customer service rep told him to have me try it on before he sends it back to make sure it was the right size. Boy was that surprise ruined. In many ways. Then they offered no compensation for our inconvenience.
Ordered July 2018. Received for my wedding September 2018. Ring was huge they resized to the SAME size. Then had it evaluated after diamonds have fallen out! These are cubic zirconias! Filed a claim with the bbb and this company stated I bought this in 2016. I’m very...Read more
I didn't like
- Lied to about quality
- How i was lied to
Have to say , I was skeptical at first about a diamond alternative , but after I visited their showroom as saw the rings in person I was blown away. I had been all over town to serval Jewely stores and their product is amazing. You really cannot tell the difference ....Read more
I bought two Agape diamonds. I do like them and am happy with them, but you get what you pay for. I thought that simulated and synthetic were the same, so I thought I got a bargain, but I found out that Agape simulated diamonds are just a little better than CZ's, and...Read more
My rings are so beautiful I cannot believe they were not real diamonds. I wanted wedding rings to represent my 50 plus years marriage with out costing us a fortune. The size is perfect and I know I will love them for years to come. I would recommend Agape diamonds to...Read more
- I like it
Agape Diamonds - Agape doesn’t return merchadise
I sent back my wife’s ring and matching band to be cleaned. I received the ring but did not receive the band. I contacted them but they denied I sent in the band. Now I have a ring with no matching band. Wow!! What great customer services.
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